OUR CANCELLATION OR CHANGE OF ENROLMENT POLICIES
a Refund Policy which is Fair and Equitable.
Upon enrolling in a course with any educational institution a student is entering a legal agreement under common law, in which they agree to abide by the conditions of enrolment (including meeting stated payments), in exchange for the service offered by the institution in the delivery of the course.
- For a period of 14 days from enrolment, a full refund will be given on the total amount of tuition fees paid at the time of cancellation. The student must notify the Academy’s administration department in writing and the letter be received within the 14-day period, either by fax, email, mail or delivered in person.
- If you apply for a refund after 14 days our refund policy does not apply. However, you will have the option to change your course to another without incuring additional charges.
- The onus is on the student to ensure and confirm that written notification of withdrawal is lodged. The academy will not be responsible for messages going astray.
Within 30 days:
For a period of 30 days following receipt of the material; a student may apply for special consideration; to swap their course for another course.
- The application for special consideration must be made in writing (not by telephone), and be accompanied by a letter explaining why the student wants to change the enrolment.
- These options only apply if the student has not yet submitted any assignments.